Recently, we have detected several accounts engaging in illegal activities. This has caused trouble for many of our loyal and dedicated players and we apologize for any inconveniences caused. We would like to take this opportunity to make a public statement about account security and fair play.
Firstly, we thank all our players for their support in helping us create and maintain a safe and fair playing environment. We take this matter very seriously and will not condone any form of cheating or exploitation.
Third parties or players who provide cheating services have ulterior motives. Engaging their services or using any software they provide is not only unfair, but also exposes your and other players’ accounts to security risks.
In order to preserve a safe and fair gaming environment, we urge all players to safeguard their accounts and devices by not engaging in any of the following:
1. Use of Third Party Software
Any form of software or application designed to manipulate gameplay and/or provide unfair advantages must be avoided. Use of these would put your account, device, and privacy at risk!
Third Party Software includes:
Hacks, "Mods," or programs that unfairly alter the game.
“Bots” or gameplay automating programs.
Programs or “Mods” that provide unearned progress/rewards.
2. Acquisition of Items through Illegal Means
Some players have been found to being acquiring items through illegal means. We condemn such activities and will not hesitate to permanently ban any accounts found to be involved. We urge players to never participate in such activities in order to protect our gaming environment!
Account traders often advertise the sale of advanced accounts to bait eager and unsuspecting players. Do not trust them! The risks of account trading are extremely high and we will not condone such activities.
The risks include:
Seller failing to hand over the account after receiving the money.
Seller maintaining access and control over the account.
Seller potentially selling the same account to multiple players.
Purchasing an account slated for a permanent ban or already permanently banned.
Inability to properly secure the account.
Never truly owning the account despite having spent money to obtain it.
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