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[Chat(Android)] IGG stops player from receiving jewels after they have bought

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#1
Posted on 4/2/19 3:06:22 AM | Show thread starter's posts only

Hi There

I just want to find out is it legal for IGG to not let you recieve jewels after 
a player bought a jewel pack.
I am asking because my friend was in a huge angry state when he tried 
buying jewels and payment went through but never received anything !!

When he ask support they told him they block him from buying jewels 
and owe igg clash of lords 2 a certain amount of money because of (fraud) !

I don't think it is astonishing at all that this has happened!
How can they prove fraud and how can the payment still go off but receive no jewels!
They might have said they will refund him but they didn't what I have seen. 

Any advice I really want him to help him out .
Thanks

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#2
Posted on 4/3/19 9:00:37 PM | Show thread starter's posts only

Hi. If your friend didn't receive the refund, kindly suggest him to contact Live Support again.

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