Ok so I have two accounts on my phone, one is already linked to my facebook but I don't really use it. The other account isn't linked because it wont let me and it's only saved to my phone. The problem is my phone is broken and I need to get a new one. Is there a way to save my account that isn't linked? I have a lot of good heroes and I'm pretty boss on that account, it would be a shame to lose it. I've contacted Igg but they never responded back to me, can someone please help me.
Live Support is the way to go in this case. They can ask for:
- Payment history
- IGG ID (in game ID, found under the gear icon)
- Hero stats
These are questions that could be asked to verify your identity. If this doesn't work, you may be requested to open a ticket. Let me know how it ends for future reference!
The apprentice turns against his master