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[Chat(Android)] Help Transfering Account to New Phone

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Posted on 11/20/17 12:39:45 AM | Show thread starter's posts only

Ok so I have two accounts on my phone, one is already linked to my facebook but I don't really use it. The other account isn't linked because it wont let me and it's only saved to my phone. The problem is my phone is broken and I need to get a new one. Is there a way to save my account that isn't linked? I have a lot of good heroes and I'm pretty boss on that account, it would be a shame to lose it. I've contacted Igg but they never responded back to me, can someone please help me.

Posted on 11/20/17 11:35:46 AM | Show thread starter's posts only

Live Support is the way to go in this case. They can ask for:

  • Payment history
  • IGG ID (in game ID, found under the gear icon)
  • Hero stats

These are questions that could be asked to verify your identity. If this doesn't work, you may be requested to open a ticket. Let me know how it ends for future reference!

Happy clashing!

The apprentice turns against his master